Company News

SNOW STORM - January 12th, 2024

Temporary Closure Notice – Inclement Weather Advisory

Dear Valued Green Light Express Customers,

We trust this message finds you well.

In light of the anticipated severe weather conditions in our area, we regret to inform you that Green Light Express will be temporarily closed for the safety of our team and customers. The forecasted poor driving conditions necessitate this precautionary measure.

Closed Date: Friday, January 12th
Expected Reopening: We plan to reopen on Monday, January 15th.

Our team will actively monitor the weather and road conditions during this closure to ensure a safe return to regular business activities. We apologize for any inconvenience this may cause and appreciate your understanding of our commitment to safety.

For urgent matters or inquiries during the closure, please feel free to contact us via email at info@greenlightexpress.net. We will make every effort to respond promptly.

Thank you for your continued trust in Green Light Express. We look forward to serving you again when we reopen on Monday, January 15th.

Stay safe and warm!

Sincerely,

Green Light Express

2023 HOLIDAY HOURS OF OPERATION

Please note our upcoming holiday hours:

Thanksgiving: Closed on Thursday, Nov 23rd & Friday, Nov 24th.


Christmas: Closed on Monday, Dec 25th.


New Year: Closed on Monday, Jan 1st.

We value your business and appreciate your understanding. May your holidays be filled with joy and warmth. Looking forward to serving you soon!

LABOR DAY - September 4th, 2023

We would like to inform you that our business will be closed in observance of Labor Day on Monday, September 4th, 2023.

We will resume our normal operating hours on Tuesday, September 5th, 2023.

We apologize for any inconvenience this may cause and appreciate your understanding as we take this day to honor and celebrate the contributions of workers in our community and across the nation.

Thank you for your continued support and patronage. We look forward to serving you again when we reopen.

INDEPENDENCE DAY - June 19th, 2023

We would like to inform you that our business will be closed on the Fourth of July. We appreciate your understanding as we allow our team members to enjoy this national holiday with their loved ones.

Normal operations will resume on Wednesday, July 5th 2023.

Thank you for your support, and we hope you have a wonderful Fourth of July celebration.

MEMORIAL DAY - May 2nd, 2023

We would like to inform you that our business will be closed on Monday, May 29th, in observance of Memorial Day. We will resume our regular operations on Tuesday, May 30th.

Memorial Day is a day of remembrance for those who have given their lives in service to our country, and we believe it is important to honor their sacrifice.

We apologize for any inconvenience this may cause, and we thank you for your understanding. If you have any questions or concerns, please do not hesitate to contact us.

Thank you for your continued support, and we hope you have a safe and enjoyable holiday.

IMPORTANT NEWS - March 24th, 2023

Due to the recent surge in fuel expenses, we will be implementing one to three percent price increase on all our services.

As a company, we always strive to maintain competitive prices while offering the best possible service to our customers. However, we have to adjust our pricing slightly to offset the increased fuel expenses that have affected our operational costs. We apologize for any inconvenience this may cause, and we assure you that we will continue to provide high-quality services that meet your expectations.

We appreciate your loyalty and support and want to thank you for choosing us as your preferred service provider. If you have any questions or concerns regarding this price increase, please do not hesitate to contact our Customer Support Team.

2022 HOLIDAY HOURS OF OPERATION

Thanksgiving

11/23 (Wednesday) – normal operation
11/24 (Thursday) – closed
11/25 (Friday) – closed
11/28 (Monday) – normal operation

Christmas

12/23 (Friday) – normal operation
12/26 (Monday) – closed
12/30 (Friday) – normal operation
01/02 (Monday) – closed

WEBSITE MAINTENANCE - September 13th, 2022

Please be aware that Green Light Express website will be unavailable starting Friday (09/16/2022) 8 pm CDT  to Sunday (09/18/2022) 8 pm CDT as the IT team will be performing scheduled maintenance at this time.

During this time, you will be unable to use our website, but the Quick Entry application or the direct ordering system (link) will work as usual.

What will be affected: Green Light Express website

What won’t be affected: Quick Entry application; online ordering system (link)

This maintenance is necessary for security reasons. We apologize for any inconvenience.

For more information, or if you have any questions, please contact Green Light Express at 847-233-9400.

MEMORIAL DAY - May 18th, 2022

We will be closed Monday May 30th in observation of Memorial Day.
We will resume normal operations Tuesday May 31st.

IMPORTANT NEWS - February 17th, 2022

To keep up with the ever increasing cost of labor and fuel we will be making some small increases in our flat rate shipping charges as well as special services. These increases will take effect on March 1, 2022. If you have any questions, please direct them to ts@greenlightexpress.net.
 
We will continue to work hard to keep our cost down and pass that savings along to our loyal customers.
 
Thank you for allowing us to be a part of your business.

2021 HOLIDAY HOURS OF OPERATION - November 4th, 2021

Thanksgiving

11/24 (Wednesday) – normal operation
11/25 (Thursday) – closed
11/26 (Friday) – closed
11/29 (Monday) – normal operation

Christmas

12/24 (Friday) – closed
12/27 (Monday) – normal operation

New Years

12/31 (Friday) – closed
01/03 (Monday) – normal operation

IMPORTANT NEWS - September 28th, 2021

As is always the case Green Light Express does it best to keep prices stable so our customers can have a good grasp of their shipping budget. We usually evaluate our costs March of every year and make any adjustments at that time. We have held our pricing steady for the last 18 months. Unfortunately, the raising cost of gas and tolls we are forcer to make adjustments beginning October 1st. there will be an increase of 3%. If you have any questions related to this or anything else feel free to contact us anytime.

As always, thank you for your business.

IMPORTANT NEWS - August 24th, 2020

Dear Dental Office,

As we all have found ourselves living and working in the “new normal,” we continually strive to make our service more streamlined to assure continued high quality service and competitive pricing.

To continue full compliance with the current DOT and CDC guidelines, we will be changing our pickup policy at all offices, effective September 8th, 2020.

1. Starting September 8th, 2020, all requests for same-day-pickups must be place before 10:00 AM that day. Any requests placed after 10:00 AM will be serviced the next business day (with the exception of pickups on delivery; when a driver is at your office making a delivery he will also be able to make the pickup automatically).

2. To minimize contact, we ask that all offices have the pick up (box or bag) completely sealed and ready for pickup. The package must be sealed and labeled clearly stating which lab it is going to.

3. Optionally, to further minimize contact and create as little disruption to your employees as possible, we would like to set up a designated place to facilitate the package exchange.

Starting September 8th, 2020, we will offer placement of lock boxes located at the front or back door of your office. Please contact Green Light Express for pricing and availability.

Thank you for your help in making the pick-up and drop off process mutually safer, more efficient and less disruptive to your employees and clients.

Green Light Express Ltd. Management

COVID19 UPDATE - June 1st, 2020

GREEN LIGHT EXPRESS is in full operation. We are servicing all industries and operating our normal business hours 5am to 7pm. 

Due to many new procedures and safety requirements placed on our industry as well as the new challenges making deliveries and pick ups for our customers including the added costs related to PPE we have made some small rate adjustments. We realize the need to continue to offer the lowest prices in the industry related to service offered. We will continue to look for ways to reduce costs and passing that along to our valued customers. 

As Illinois and Indiana continue to fully open and business begins to normalize we will continue to update our site with any relevant important information. 

Thank you for your patience during these difficult and strange times. 

COVID19 RESTRICTIONS - May 4th, 2020

Due to the Governors decision to extend the shelter in place order until May 31st but easing restrictions on elective procedures we will resume service on a limited basis beginning May 4th.

Please check back for more information.

COVID19 RESTRICTIONS - March 21st, 2020

Effective March 21st, 2020 due to COVID 19 restrictions we will be closing temporarily.

Please check back for more information.

COVID19 - March 20th, 2020

Effective March 20th, 2020 due to COVID 19 we will be operating on a very limited basis.

Please call 847.233.9400 for more information.

EFFORT TO HELP CONTROL THE SPREAD OF COVID19 - March 2020

Effective March 16th, 2020 Green Light Express will be suspending signature capturing on all electronic devices. Verification of deliveries will be done using photo delivery capture, GPS time stamping and last name recipient recording.

We will continue to clean and sanitize our equipment diligently.

NEWS AND RATE CHANGE INFORMATION - March 2020

Effective March 1, 2020 Green Light Express will have a general rate increase from 3 to 5%. There are also some small increases associated with special requests and large packages outside of our normal pricing. As it is and has always been, we do our very best to keep our expenses down and our rates below our competition. Some times minor adjustments are necessary.

As always Green Light Express will remain fuel surcharge free.

Contact Us Anytime

(847) 233-9400

Green Light Express Ltd.

5106 Pearl Street
Schiller Park, IL 60176
847-233-9400

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